Article ID: 000084636 Content Type: Install & Setup Last Reviewed: 10/31/2013

Unable to Install DS-5: “Error running msiexec”

Environment

  • Quartus® II Subscription Edition
  • BUILT IN - ARTICLE INTRO SECOND COMPONENT

    Critical Issue

    Description

    You might see an error message similar to the following when you try to install DS-5:

    Error running msiexec ... Program ended with an error exit code

    The DS-5 installer does not run correctly if the 8dot3name extension is not enabled on the volume where you attempt to install.

    Resolution

    Avoid installing DS-5 to a path name containing spaces.

    If it is necessary to support spaces in the path name, enable the 8dot3name extension on the installation volume. For further information, refer to:

    http://technet.microsoft.com/en-us/library/ff621566.aspx.

    Related Products

    This article applies to 2 products

    Arria® V FPGAs and SoC FPGAs
    Cyclone® V FPGAs and SoC FPGAs