Article ID: 000076376 Content Type: Troubleshooting Last Reviewed: 04/19/2023

Why can't I configure my Intel® Stratix® 10 device using a . JAM file?

Environment

  • Intel® Quartus® Prime Pro Edition
  • Intel® FPGA Programming Software
  • BUILT IN - ARTICLE INTRO SECOND COMPONENT
    Description

    Due to a problem beginning with the Intel® Quartus® Prime Pro software version 17.1, you may not be able to configure an Intel® Stratix® 10 device
    with a . JAM file. This problem is seen both when using the JAM™ STAPL Player and the Quartus JLI utility to configure the device.

    You might see the following failure message when using the Quartus®JLI utility:

    Error status: Request failed
    CONF_DONE pin failed to go high at device #1
    No response from device
    Exit code = 23... No response from device

     

     

    Resolution

    To work around this problem, regardless of whether you see the above error, click on the following link to download a patch for Intel® Quartus® Prime Pro Edition Software version 17.1.1.

    Download patch

    This problem is fixed starting with the Intel® Quartus® Prime Pro Edition Software version 18.0.

    Related Products

    This article applies to 1 products

    Intel® Stratix® 10 FPGAs and SoC FPGAs