Article ID: 000087897 Content Type: Troubleshooting Last Reviewed: 01/05/2022

Can't See Anything on the Display When Booting Intel® NUC

Environment

BUILT IN - ARTICLE INTRO SECOND COMPONENT

Summary

Steps to resolve black screen issue

Description

Unable to get display when using Intel® NUC

Resolution

Check power button LED status: Does it blink 3 times repeatedly or is it steady? See instructions:

3 blinks
- Make sure memory module or RAM (random-access memory) stick is installed.
- Test the RAM stick on each memory slots.
- Test different memory module. Visit Intel® Product Compatibility Tool for the list of validated and tested RAM sticks.
Steady
- Test different cables or monitors.
- Test different memory module.
- Download the latest BIOS (Basic Input/Output System) version and perform BIOS recovery through security jumper. Follow the steps below.
  - BIOS Update and Recovery Instructions for Intel® NUC with Visual BIOS
  - BIOS Update and Recovery Instructions for Intel® NUCs with the Aptio® V UEFI Firmware Core

If your power button is blinking in a different pattern or isn't coming on at all, try referencing our No Boot Issues troubleshooting page.

Summary
Description
Resolution

Need more help?

Contact support

Give Feedback

Thank you

Disclaimer

¹

All postings and use of the content on this site are subject to Intel.com Terms of Use.

<script>var isTargetEnabled =false;</script>

<script type="text/javascript">
    var cq_tms = {
        
        wa_industry_type: "",
        wa_partner_prog: "",
        wa_subject: "",
        wa_biz_size: "",
        wa_emt_org: "",
        wa_emt_intel: "",
        wa_partner_type: "",
        wa_programidentifier: "ics",
        wa_location: "au",
        wa_language: "en",
        wa_english_title: "000087897",
        wa_content_type: "article",
        wa_intel_platform: "",
        wa_applications: "",
        wa_local: "en_AU",
        wa_intel_technology: "",
        wa_system_type: "",
        wa_product_name: "",
        wa_audience: "",
        wa_life_cycle: "",
        wa_cq_url: "/content/www/au/en/support/articles/000087897.html",
        wa_page_type_micro: "mf-salesforce-article-template",
        wa_env: "prd",
        wa_cq_pub_env: "publish",
        wa_transl_status: "",
        wa_product_id: "198081",
        wa_software: "",
        wa_reference_design: "",
        wa_codename: "",
        wa_created_date: "1641401621042",
        wa_modifed_date: "1641401601398",
        wa_off_time: "1924992000000",
        wa_ownedby: "",
        wa_managedby: "",
        wa_idz_nid : "",
        wa_event_type: "",
        wa_idz_custom_tags: "",
        wa_programming_language: "",
        wa_skill_level: "",
        wa_solution: "",
        wa_product_formFactor: "",
        wa_operating_system: "",
        wa_marketing_products: "",
        wa_ssg_third_party_prod_sys_sol: "",
        wa_upeNamespace: "",
        wa_intel_prd_levels: '[{"level1":{"id":"98414","desc":"intelnuc"},"level3":{"id":"198081","desc":"intelnuckitwith10thgenerationintelcoreprocessorsnid10820"},"productCategory":"rproducts","level2":{"id":"70407","desc":"intelnuckitsnid5916"}},{"level1":{"id":"98414","desc":"intelnuc"},"productCategory":"rproducts"}]',
        
        wa_secondary_content_type: ""
        
        
    };

cq_tms.wa_tms_sync_load = "deferred";
    
</script>

<script>
        cq_tms["wa_support_intel_product"] = "rproducts:intelnuc,rproducts:intelnuc/intelnuckitsnid5916/intelnuckitwith10thgenerationintelcoreprocessorsnid10820";
        cq_tms["wa_operating_system"] = "";
        cq_tms["wa_support_article_content_types"] = "troubleshooting";
        cq_tms["wa_salesforce_transl_status"] = "";
    </script>

<script type="text/javascript">
    var chatContextObj = {};
    chatContextObj["locale"] = 'en-AU';
    chatContextObj["app"] = 'Support';
    chatContextObj["productCategoryId"] = '98414';
    chatContextObj["description"] = 'intelnuc';
    chatContextObj["supportProductMap"] = '{"level-1":{"description":"intel-nuc","id":"98414"}}';
</script>

<script type="text/javascript" src="/content/dam/www/global/wap/tms.sync.js" async></script>

<link rel="preload" href="/etc.clientlibs/settings/wcm/designs/ver/211216/intel/clientlibs/pages/commons-page.min.css" as="style"><link rel="stylesheet" href="/etc.clientlibs/settings/wcm/designs/ver/211216/intel/clientlibs/pages/commons-page.min.css" type="text/css"><script src="/etc.clientlibs/settings/wcm/designs/ver/211216/intel/clientlibs/pages/commons-page.min.js" defer></script>

<script>!function(){var e=setInterval(function(){"undefined"!=typeof $CQ&&($CQ(function(){CQ_Analytics.SegmentMgr.loadSegments("/etc/segmentation"),CQ_Analytics.ClientContextUtils.init("/etc/clientcontext/intel",window.location.pathname.substr(0,window.location.pathname.indexOf(".")))}),clearInterval(e))},100)}();</script>

<link rel="preload" as="style" href="/etc.clientlibs/settings/wcm/designs/intel/au/en/css/resources/css/intel.rwd.override.css"/>
<link rel="stylesheet" type="text/css" href="/etc.clientlibs/settings/wcm/designs/intel/au/en/css/resources/css/intel.rwd.override.css"/>