How to Configure the Email Notification Feature with Intel® Virtual RAID on CPU (Intel® VROC)

This solution has been verified by our customers to fix the issue with these environment variables

Knowledge

Product Information & Documentation

000057070

11/03/2020

What are you seeing?

Unable to configure email alert notifications with Intel® VROC.


Environment:

Intel® Virtual RAID on CPU (Intel® VROC)


How to fix it:

Intel® VROC supports the email notification feature that allows the user to configure the platform to send alert/notification emails for each storage subsystem that gets reported by the Intel® VROC monitoring service.

The Intel® VROC user application provides the interface for enabling/disabling and configuring the email notification feature. You can choose to receive storage system notifications by email by configuring your server and email settings. In addition, you can select the types of notifications that will be sent to you as soon as they are reported. The default setting in the user application is disabled.

Note
  • You must be logged in as an administrator to configure email settings. If you are a standard user, this feature will not be available.
  • Email configuration must be done in the Intel® VROC GUI, and not in the PRE-OS/HII.
  • Additional information about the email notification feature and/or other capabilities of the Intel® VROC software can be found in the help menu within the user application.
  • If the steps below do not work for you, contact your system vendor.

Enabling email notifications

  1. In the menu bar, click Preferences and then click Email in the left pane.
  2. In the right pane, select Enable email notification.
  3. Select the types of notifications you want to receive.
  4. Provide the required configuration information based on the table provided below.
  5. Recommended step: Click Send a test email to make sure that the configuration information you entered is correct.
  6. Once the test is reported as successful in the Test Email Configuration dialog box, click OK to close the dialog.
  7. Verify that a test email has been delivered to the recipient email address you provided.
    • If the test reports that a sever connection cannot be established, the SMTP Host name you entered may be incorrect. Contact your email provider for more information.
  8. Click Apply Changes.

Configuring email settings

NameDescription
SMTP HostThe server name you connect to in order to send and receive emails. If you are not sure, your email provider should provide you with this information.
PortThe TCP port number used for relaying outbound mail to a mail server. Typically, port 25 is used for SMTP servers.
Sender email addressThe email address that will display in the From field of your email notification.
Recipient email addressThe email address where the notification will be sent. You can provide up to three email addresses, but only one is required.

Disabling email notifications

  1. In the menu bar, click Preferences, and then click Email in the left pane.
  2. Deselect Enable email notification.
  3. Click Apply Changes. Notice that the configuration settings previously entered are preserved, but grayed out. If you decide to re-enable email notifications, you will be able to use that information or update it.

Cause & More Information:

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