Article ID: 000035613 Content Type: Troubleshooting Last Reviewed: 08/18/2021

Why Aren't the Intel® Compute Stick USB Ports on the Adapter Working?

Environment

Applies to all Intel® Compute Stick models.

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Summary

Steps to make the USB work again on Intel® Compute Stick models

Description

While doing first time setup the Intel® Compute Stick STK2m3W64CC, the USB ports located on the adapter are not working.

Resolution

Try connecting the Compute Stick power adapter directly to the wall socket

  • Lack of power may occur when used on a power strip or power bank

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This article applies to 1 products