How to Install a Driver When the Download Doesn’t Include a .exe or .msi Installer

Documentation

Troubleshooting

000033005

08/30/2022

What are you seeing?
A driver package you downloaded doesn't include a .exe or .msi installer.

An example package may look something like this:

No setup application

    In these cases, you can use the Setup Information file (.INF) to manually install the driver.

    How to install the driver.

    Note You may need to have Administrator privileges to install drivers and software.
    1. Right-click the .inf file and select Install

      Right-click the .inf file

    2. Select Yes on the User Account Control warning.

      Select yes

      A window will pop-up saying: The operation completed successfully.

    Note You can select multiple INF files at one time, then right-click any one of them and select Install to proceed.

     

    How to view the file extensions

    If you don't see the file extension (.inf):

    1. In File Explorer, select View on the menu bar.
    2. Click to enable File Name Extensions.

      File Name Extensions