Minimum Requirements Error Message when Installing Intel® Graphics Drivers

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Error Messages

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10/29/2020

What are you seeing?

The following error message appears when you try to install Intel® Graphic Drivers:

This computer does not meet the minimum requirements for installing the software.

Why are you seeing it?

The error message appears for multiple reasons:

  • You have an external video card in your system, some motherboards disable the integrated graphic chipset of the processor when an external video card is attached; check if the Intel® graphic chipset is visible in device manager.
  • You have the wrong driver.
  • The driver and the OS version don't match. Example: you can't install a 64-bit driver on a 32-bit Operation System.
  • You don't have Intel® Graphics.
  • The Intel® Driver & Support Assistant can't update the driver. Installing a generic Intel® Graphics Driver instead of the customized computer manufacturer driver can cause technical issues.

How to fix it

Note Save time by using the Intel® Driver & Support Assistant to identify your system configuration and automatically update your system with the driver you need.

Most issues with graphics driver installation can be addressed using the Troubleshooting Wizard for Intel® Graphics Drivers. See below for further troubleshooting options.

Click or the topic for details:

If you have the wrong driver:

To see which graphics driver you need, first identify your Intel® Graphics Controller. Then, manually download the driver you need.

If the driver and the OS version don't match:

Example: you can't install a 64-bit driver on a 32-bit Operation System. In this example:

  • Go to Control Panel > Systems and Security > System. Under System, the system type is either a 64-bit or 32-bit OS.
If you don't have Intel® Graphics:

Contact your system or motherboard manufacturer for information on BIOS settings.

If Intel® Driver & Support can't update the driver:

Contact your computer manufacturer for the latest driver for your computer.

 

Related topic
Intel® Graphics Driver Frequently Asked Questions
Computer Manufacturer Graphics Driver Detected