Product and Performance Information

1

"Conflict free" means "DRC conflict free", which is defined by SEC rules to mean products that do not contain conflict minerals (tin, tantalum, tungsten and/or gold) that directly or indirectly finance or benefit armed groups in the DRC or adjoining countries. We also use the term "conflict-free" in a broader sense to refer to suppliers, supply chains, smelters and refiners whose sources of conflict minerals do not finance conflict in the DRC or adjoining countries.

2

Report updated July 19, 2016, to reflect revised scope 2 emissions numbers. For full details, see page 78 of the complete report as well as the updated Independent Accountants' Review Report on page 80.