2019 Technology Trends for Small Business

Whether you or your employees work from home, on the road, or move from one location to another within your business, being able to work effectively from anywhere is key to maintaining a competitive advantage with both customers and employees. Is your business meeting customer and employee expectations for mobility?

Having the technology in place that allows your employees to work wherever they are gives your business the ability to provide the real-time responsiveness your customers expect. It also offers the flexibility today’s employees seek, helping to give your business a competitive advantage in attracting and retaining employees.

A survey commissioned by Intermedia reports that 91% of small and medium businesses (SMBs) already have mobile employees.1 Whether your business is one of them or whether you are just considering enabling remote work, the right technology is essential to making mobility your competitive advantage.

Reach for the Cloud: Mobile-Friendly Applications

For employees to work remotely, SMBs must develop a mobile strategy that allows workers to easily access data, applications, and other essential resources required to do their jobs. Taking advantage of cloud computing technology and software as a service (SaaS) can help.

By storing and sharing data in the cloud, your employees can work effectively from any location. More than six in 10 (63%) of SMBs are estimated to currently use cloud computing.2

An additional 33% are either actively planning to employ cloud technology or assessing how best to use it in their businesses.2

Cloud-based SaaS allows employees to access the software applications they need, no matter where they are. From online calendars and web conferencing tools to popular business apps such as Microsoft Office* 365, SaaS allows your whole team to work together even when they’re spread across the globe.

To help maximize the results of cloud computing technology and SaaS apps, be sure to furnish your team with up-to-date computer hardware. Most SaaS applications need powerful processors to function optimally. Running SaaS applications on an older PC may hinder performance, diminishing potential productivity benefits.

A PC for Every Need: Mobile-Friendly Hardware

Mobile employees need hardware that’s flexible enough for every setting they work in, from the office to the client job site, from a hotel room to a moving train. To choose the right computer hardware, look for PCs that meet the needs of each employee based on his or her job role and daily tasks.

For example, laptops powered by the latest Intel® Core™ mobile processors combine powerful performance and portability to keep employees in the flow, wherever they go.

Laptops co-engineered with Intel for mobile performance and powered by the latest Intel® Core™ processors are designed to be responsive, wake instantly3 and ready to go when you need it. With extended battery life on FHD (1080p) displays,3 laptops co-engineered with Intel for mobile performance and featuring the latest Intel® Core™ processors can go the distance – even with your everyday programs running.

Connection is not a problem either. Laptops co-engineered with Intel for mobile performance and powered by the latest Intel® Core™ processors let you stay connected wherever you are. Intel® Wi-Fi 6 (Gig+) delivers best-in-class wireless4 for fast and reliable connections, even on networks with lots of devices attached. And models featuring 4G LTE make sure you can stay online even when you’re away from the office. Additionally, the included Thunderbolt™ 3 port – the fastest USB-C available5– allows for lightning-fast, single-cable connections to displays, storage, accessories — and even power.

Make the Mobile-Friendly Choice

The right technology is crucial to a successful mobile strategy. Look for mobile devices whose hardware exceeds the software vendor’s recommended system requirements by at least 50%. Recommended system requirements generally reflect only the minimum necessary for the software to run. By selecting more powerful hardware, you’ll equip your business with mobile devices that not only perform efficiently today but can also support your business needs tomorrow.

From cloud-based collaboration software to up-to-date computer hardware, providing employees with technology designed for mobile work will help them be productive and efficient no matter where they are. Purchasing PCs with powerful capabilities for remote work can help increase both customer and employee satisfaction, helping your business gain a competitive edge in an increasingly mobile world.

Disclaimers

Software and workloads used in performance tests may have been optimized for performance only on Intel® microprocessors.

Performance tests, such as SYSmark* and MobileMark, are measured using specific computer systems, components, software, operations, and functions. Any change to any of those factors may cause the results to vary. You should consult other information and performance tests to assist you in fully evaluating your contemplated purchases, including the performance of that product when combined with other products. For more complete information, visit www.intel.com/benchmarks.

Product and Performance Information

1

The survey was commissioned by Intermedia and delivered by Techaisle, a global SMB IT Market Research and industry analyst organization. A total of 270 U.S.-based small and medium-sized businesses, comprised of IT and business decision makers at companies ranging in size from 10-99 employees, completed the survey conducted in November 2017. Results derived from a 21-minute online questionnaire, and sampling quota was fixed by employee size categories. Source: New Research Ranks Reliability as Top UCaaS Purchasing Priority Among SMBs.

2

Gartner conducted this survey in April and May 2017 among 699 U.S.-based SMBs with more than 10 employees and annual revenue of less than $100 million. The survey excluded nonprofit organizations. The qualified respondents are decision-makers or have significant influence on the decisions related to purchasing technologies for their organization. Source: Gartner’s Top Technology Trends for SMBs Survey, cited by Capterra.

3

"Wake from sleep in less than 2 secs": From button press, lid open, or voice, to display on and ready for authentication.

4

Best in Class Wi-Fi 6: Intel® Wi-Fi 6 (Gig+) products support optional 160 MHz channels, enabling the fastest possible theoretical maximum speeds (2402 Mbps) for typical 2x2 802.11 AX PC Wi-Fi products. Premium Intel® Wi-Fi 6 (Gig+) products enable 2-4X faster maximum theoretical speeds compared standard 2x2 (1201 Mbps) or 1x1 (600 Mbps) 802.11 AX PC Wi-Fi products, which only support the mandatory requirement of 80 MHz channels.

5

Thunderbolt™ technology: As compared to other PC I/O connection technologies including eSATA, USB, and IEEE 1394 Firewire*. Performance will vary depending on the specific hardware and software used. Must use a Thunderbolt™-enabled device.